Effective Date: 14-12-2024
Overview
At https://thetm.co/, we strive to ensure customer satisfaction with our trademark registration services. This Refund Policy outlines the terms and conditions for refunds where applicable.
Refund Eligibility
Refunds may be issued under the following circumstances:
- The service has not yet been initiated or processed.
- There was an error on our part that prevents us from delivering the service as promised.
- The request for a refund is made within 15 days of payment.
All refund requests are subject to review and approval by our team.
Non-Refundable Services
Refunds will not be provided under the following circumstances:
- Services that have already been initiated, completed, or delivered.
- Failure to provide required documentation or information necessary to complete the service.
- Change of mind or decision to cancel the service after work has started.
How to Request a Refund
If you believe you are eligible for a refund, please follow these steps:
- Contact us at info@thegstco.com or call us at +91 88568 03751.
- Provide your full name, email address, order number, and a detailed explanation of the issue.
- Our team will review your request and notify you of the outcome within 15 business days.
Refund Process
If your refund request is approved:
- The refund will be processed within 15 business days.
- Refunds will be issued to the original payment method used during the transaction.
- You will receive an email confirmation once the refund has been processed.
Contact Information
If you have any questions about this Refund Policy, please reach out to us:
- Email: info@thegstco.com
- Phone: +91 88568 03751
- Address: 7 Temasek Boulevard #12-07 Suntec Tower One, Singapore, 038987
